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Knowledge Base / Checkout, Billing & Refund Operations

Invoice status interpretation and reconciliation

How to reconcile paid/open/refunded invoices during finance review.

Key statuses

  • paid
  • open
  • void
  • refunded

Reconciliation steps

  1. Export billing history.
  2. Match invoice IDs with gateway references.
  3. Validate refunded amount vs approved request.
  4. Log variance exceptions for support review.

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