Knowledge Base / Provisioning Lifecycle & Server Operations

Safe reboot, stop, and start procedure

How to perform operational actions without causing avoidable downtime.

Reboot sequence

  1. Drain traffic if behind load balancer.
  2. Confirm running critical jobs.
  3. Reboot from dashboard.
  4. Validate health checks and logs after restart.

Stop/start guidance

  • Use stop only for maintenance windows.
  • Verify startup dependencies before start.
  • Re-check firewall/security group exposure after start.

Post-action verification

  • app endpoint 200
  • worker process running
  • DB connectivity healthy

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